D2C · Direct-to-consumer growth

Grow your store.
Keep customers coming back.

Email marketing, SMS, customer retention, and paid ads — connected through one team that understands your brand.

Talk about your D2C growth

For Shopify & WooCommerce stores.
Email powered by Klaviyo.

An email campaign on a phone alongside ecommerce products and packaging

What we manage

The first click. The next purchase.

Bring people to your store, help them buy, and build a relationship beyond checkout.

Email marketing

Make every follow-up count.

We build and manage Klaviyo email programs that welcome subscribers, follow up on abandoned carts, and give customers a reason to return.

  • Welcome and abandoned-cart flows
  • Product launches and targeted campaigns
  • On-brand copy, design, and testing

SMS marketing

Timely messages. A personal connection.

Reach opted-in customers with useful, well-timed texts. We coordinate SMS with email so each channel has a purpose and customers are not overwhelmed.

  • SMS opt-in journeys and audience segments
  • Launch, back-in-stock, and promotional messages
  • Coordinated timing and clear opt-out options

Customer retention optimization

Turn a first order into an ongoing relationship.

We review what happens after the sale, then build journeys around product education, relevant recommendations, and the right time to buy again.

  • Post-purchase care and replenishment reminders
  • Repeat-buyer, VIP, and winback journeys
  • Testing informed by purchase and engagement patterns

Reach new customers. Stay focused on the sale.

We plan and manage paid campaigns around your products, audience, and goals, connecting ad creative and landing-page messaging with the follow-up that comes next.

  • Audience, creative, and campaign planning
  • Conversion tracking and budget management
  • Testing and reporting against agreed goals

One connected partner

Your brand.
One team behind it.

No separate teams to coordinate for email, SMS, retention, and ads. Lanstar brings the strategy, creative, and day-to-day management together.

Our experience in purchasing, marketplaces, and fulfillment keeps your marketing connected to the products and operations behind it.

  1. Understand your store

    Review your products, audience, existing campaigns, tracking, and goals.

  2. Build the right program

    Prioritize the journeys and campaigns that fit your brand, with messaging and budgets agreed together.

  3. Learn and improve

    Review conversions, repeat purchases, engagement, and acquisition costs. Test, refine, and keep you informed.

Let's build your next customer journey.

Tell us about your store and where you want to grow. We'll agree on the right scope before the work begins.

Discuss your D2C strategy

Email and SMS programs are built around customer permission, relevant messages, and respectful sending frequency.