Privacy Policy & Terms of Use

1. Introduction

Lanstar (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website located at lanstar.ca (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to it. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal information you voluntarily provide to us when you fill out forms on the Site, including our contact form. This may include:

• Full name
• Business email address
• Company name
• Information about your business (e.g., SKU count, Amazon selling status)
• Any additional details provided in the message field

We also automatically collect certain technical information when you visit our Site, including IP address, browser type, referring URLs, and pages visited. This data is collected through standard web server logs and may include cookies or similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and evaluate potential partnership opportunities
• Communicate with you about our services, including sending relevant information you have requested
• Improve the performance, content, and functionality of our Site
• Comply with applicable legal obligations

We do not use your personal information to send unsolicited commercial messages or sell it to third parties for marketing purposes.

4. Sharing with Third Parties

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who assist us in operating the Site or conducting our business (such as cloud infrastructure providers and CRM platforms), provided those parties agree to keep this information confidential and use it only to perform services on our behalf. We may also disclose information when required by law or to protect the rights and safety of Lanstar or others.

5. Cookies

Our Site may use cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the Site may not function properly without them. We do not use cookies for cross-site advertising or behavioral profiling.

6. Data Retention

We retain personal information submitted through contact forms for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Contact form submissions are typically retained for up to 24 months. You may request deletion of your data at any time by contacting us.

7. Your Rights (PIPEDA)

As a Canadian company, we operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us at hello@lanstar.ca. We will respond to verified requests within 30 days.

8. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of the Site following any changes constitutes your acceptance of the revised policy.

10. Contact

For questions or concerns about this Privacy Policy or our data practices, please contact: hello@lanstar.ca